I wanted to share my funny conversation with the customer service representative from the doppler company. So here is my preface. In all of my anxiety I have decided that it would be a good idea to rent a doppler just for two months. Not purchase, not use everyday, just enough time to get me through the next few weeks. So I decided this all on my own, and that I needed it and needed it now. Like over - night first thing in the morning I need it !!! So I call, and the following conversation takes places:
Me: I am inquiring about your overnight shipping and the arrival times should it leave tonight by 7 p.m. Mind you I got this number from the babyfm.com ( advertise we rent dopplers)
Customer service: Ma'm we will have this to you by 10:00 a.m.
Me: Perfect, I would like to place an order.
Customer service: No problem just some quick info to take down, Name, address phone number you get my drift.... Then due date.
Me: August 28th ( in my proud mom -to -be voice)
Customer service: August 28th ma'm
Me: Yup ( that's me, planning on being laid up in a hospital as images run through my mind)
Customer service: you are due August 28th and you want this sent priority over night ?????
Me: ( In my suspicious voice) Is this the correct number to rent dopplers.
Customer service: I am sorry they transferred you to the wrong dept, we ship cord blood containers.
Me: Man, I sure would have been disappointed tomorrow night when I got home from work and found a cord blood kit on my front porch.
Customer service: You would have been more disappointed with your $1800 credit card bill !!
Nuf said !!
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1 comment:
HAHA! That is hilarious! I'm glad the two of you were able to realize there was a problem!
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